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PostPosted: Wed Aug 09, 2006 12:01 am 
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Helper

Joined: Fri Jan 13, 2006 8:40 am
Posts: 66
Location: New Jersey
I keep getting a blank page after querying all software and clicking on the software. I last updated from the svn yesterday.


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PostPosted: Wed Aug 09, 2006 12:12 am 
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Location: Scotland
Works for me...

Try ruinning the audit again.


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PostPosted: Wed Aug 09, 2006 12:28 am 
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Joined: Fri Jan 13, 2006 8:40 am
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Location: New Jersey
I'm doing the audits through login scripts. The network admins won't let me do the big audit.


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PostPosted: Wed Aug 09, 2006 12:30 am 
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Joined: Fri Jan 13, 2006 8:40 am
Posts: 66
Location: New Jersey
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title>Open-AudIT</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<link rel="stylesheet" type="text/css" href="default.css" />
<script type="text/javascript">
/*<![CDATA[*/
function IEHoverPseudo() {
var navItems = document.getElementById("primary-nav").getElementsByTagName("li");
for (var i=0; i<navItems.length; i++) {
if(navItems[i].className == "menuparent") {
navItems[i].onmouseover=function() { this.className += " over"; }
navItems[i].onmouseout=function() { this.className = "menuparent"; }
}
}
}

window.onload = IEHoverPseudo;

/*]]>*/
</script>

<script type="text/javascript">
<!--
function switchUl(id){
if(document.getElementById){
a=document.getElementById(id);
a.style.display=(a.style.display!="none")?"none":"block";
}
}
// -->
</script>


</head>
<body>
<table width="100%" border="0">
<tr>
<td colspan="3" class="main_each"><a href="index.php"><img src="images/logo.png" width="300" height="48" alt="" border="0"/></a></td>
</tr>

<tr>
<td width="170" rowspan="12" valign="top">
<ul id="primary-nav">

<li><a href="index.php">Home</a></li>


<li class="menuparent"><a href="#"><span>&gt;</span>Admin</a>
<ul>
<li><a href="admin_config.php?sub=1"><img src="images/settings.png" alt="" />Config</a></li>
<li><a href="setup_audit.php"><img src="images/settings_2.png" alt="" />Audit Config</a></li>
<li><a href="admin_pc_add_1.php?sub=1"><img src="images/add.png" alt="" />Add a System</a></li>

<li><a href="admin_pc_delete.php?sub=1"><img src="images/delete.png" alt="" />Delete a System</a></li>
<li><a href="scripts/audit.vbs"><img src="images/audit.png" alt="" />Audit My Machine</a></li>
</ul>
</li>

<li class="menuparent"><a href="#"><span>&gt;</span>Queries</a>
<ul>
<li><a href="list_all.php"><img src="images/computer.png" alt="" />All Audited Systems</a></li>

<li><a href="list_servers.php"><img src="images/server.png" alt="" />All Servers</a></li>
<li><a href="list_desktops.php"><img src="images/computer_2.png" alt="" />All Workstations</a></li>
<li><a href="list_laptops.php"><img src="images/laptop.png" alt="" />All Laptops</a></li>
<li><a href="list_software.php"><img src="images/software_2.png" alt="" />All Software</a></li>
<li><a href="list_software_hotfixes.php"><img src="images/software.png" alt="" />All Hotfixes &amp; Patches</a></li>

<li><a href="list_software_bho.php"><img src="images/browser_bho.png" alt="" />All IE BHO's</a></li>
<li><a href="list_office_keys.php"><img src="images/key_1.png" alt="" />Office CD Keys</a></li>
<li><a href="list_ms_keys.php"><img src="images/key_2.png" alt="" />Windows CD Keys</a></li>
<li><a href="list_other_keys.php"><img src="images/key_3.png" alt="" />Other CD Keys</a></li>


</ul>
</li>


<li class="menuparent"><a href="#"><span>&gt;</span>Other Items</a>
<ul>
<li><a href="list_printers.php"><img src="images/printer.png" alt="" />Printer</a></li>
<li><a href="list_monitors.php"><img src="images/display.png" alt="" />Monitors</a></li>
<li><a href="list_other.php?id=2"><img src="images/network_device.png" alt="" />Networked Items</a></li>
<li><a href="list_other.php?id=3"><img src="images/non_network.png" alt="" />Non-Networked</a></li>

<li><a href="list_other.php?id=1"><img src="images/non_network.png" alt="" /> All Other Devices</a></li>


<li><a href="other_delete.php?sub=d1"><img src="images/delete.png" alt="" />Remove Other</a></li>
</ul>
</li>


</ul>
</td>

<td valign="top">
</table>
</div>
</td>
<td width="170" valign="top" align="center">
<div class="main_each">
Version 06.07.123<br /><br />
Mark Unwin, 2006.<br /><br />
<a href="http://www.open-audit.org">Open-AudIT</a> webpage.<br /><br />


<form action="search.php" method="post">
<div>
<label for="search_field">Search</label>
<input size="15" name="search_field" id="search_field"/>
<input name="submit" value="Go" type="submit" />
</div>
</form>
</div>

</td>
</tr>
</table>
</body>
</html>


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PostPosted: Wed Aug 09, 2006 12:35 am 
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Helper

Joined: Fri Jan 13, 2006 8:40 am
Posts: 66
Location: New Jersey
This is one of the links I'm trying to follow:
http://xxx.xx.xxx.xx/oa/list_software.p ... %20Windows


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PostPosted: Wed Aug 09, 2006 1:52 am 
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Helper

Joined: Fri Jan 13, 2006 8:40 am
Posts: 66
Location: New Jersey
I just tried blowing away the old OA and starting a new one. Reran setup.php with the newest svn and I still get no hits with it. It did clear out the users and restarted at 0, so the db must have been cleared. Right?


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PostPosted: Wed Aug 09, 2006 2:11 am 
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Location: Scotland
Don't have that problem however I do have a missing list_software_startup.php issue which I am about to post as a bug although I think we just haven't coded that bit yet. :?

What Exactly to you get, a page cannot be displayed type error or a blank section in an OA page?

What do you get from....

http://xxx.xx.xxx.xx/oa/list_software.php?sub=sw1

Again is it a blank OA page (Headers, left and right column but no data) or a page cannot be displayed...

I suspect this is a problem with the data when it is posted to OA, but without this info I cant be certain.


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PostPosted: Wed Aug 09, 2006 2:22 am 
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Helper

Joined: Fri Jan 13, 2006 8:40 am
Posts: 66
Location: New Jersey
Yes, A blank OA page. It's weird because I can click on one of the systems and see all the software there. It's only when I look for the all users running that software.


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PostPosted: Wed Aug 09, 2006 2:28 am 
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[quote="lwsandl"]Yes, A blank OA page. It's weird because I can click on one of the systems and see all the software there. It's only when I look for the all users running that software.


What if you select some other software item (Adobe Reader or whatever)?

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PostPosted: Wed Aug 09, 2006 2:29 am 
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Helper

Joined: Fri Jan 13, 2006 8:40 am
Posts: 66
Location: New Jersey
Same thing.


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PostPosted: Wed Aug 09, 2006 2:31 am 
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Helper

Joined: Fri Jan 13, 2006 8:40 am
Posts: 66
Location: New Jersey
I also keep losing my navigation arrows. If I query all software, it displays 20 items and shows this at the bottom:

Total Software Packages Displayed: 20
Total Current Software Packages: 120
Total Software Packages: 120


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PostPosted: Wed Aug 09, 2006 2:39 am 
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[quote="lwsandl"]I also keep losing my navigation arrows. If I query all software, it displays 20 items and shows this at the bottom:

Total Software Packages Displayed: 20
Total Current Software Packages: 120
Total Software Packages: 120


What browser are you using. Try it with Firefox.

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PostPosted: Wed Aug 09, 2006 2:41 am 
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Helper

Joined: Fri Jan 13, 2006 8:40 am
Posts: 66
Location: New Jersey
[quote="A_Hull"][quote="lwsandl"]I also keep losing my navigation arrows. If I query all software, it displays 20 items and shows this at the bottom:

Total Software Packages Displayed: 20
Total Current Software Packages: 120
Total Software Packages: 120


What browser are you using. Try it with Firefox.

I am using firefox 1.5.0.6. The same with IE.

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PostPosted: Wed Aug 09, 2006 3:00 am 
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[quote="lwsandl"][quote="A_Hull"][quote="lwsandl"]I also keep losing my navigation arrows. If I query all software, it displays 20 items and shows this at the bottom:

Total Software Packages Displayed: 20
Total Current Software Packages: 120
Total Software Packages: 120


What browser are you using. Try it with Firefox.

I am using firefox 1.5.0.6. The same with IE.

Hmmm now I'm really scratching my head. OK start again. Make sure everything is up to date from the svn server (keep a copy of your audit.config and include_config.php files, unless you want to do a complete re-install, put them back once you have copied down everthing from the svn source to your working folder).

Re-start the box.

Switch off https: (if you are using it).

Re-load the index page and navigate to the faulting page.

let me know what version of PHP you are using... if its ver 4.x this may be an issue.

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PostPosted: Wed Aug 09, 2006 3:02 am 
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Helper

Joined: Fri Jan 13, 2006 8:40 am
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Location: New Jersey
Will do!

_________________
Windows Server 2003, Apache 2.0.59, PHP 5.14, MySQL 5.0.22


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