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| Remote audit not returning updated software https://www.open-audit.org/phpBB3/viewtopic.php?f=20&t=6521 |
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| Author: | AlanHoiland [ Thu Apr 14, 2016 3:38 am ] |
| Post subject: | Remote audit not returning updated software |
Hello, Windows 7 Enterprise client, Open-Audit server on Windows 10. When I do a Device Discovery from the website, it will find the client, update the last seen time, but does not update the installed software. When I do a Audit My Computer from the client, everything works fine. I have worked through the Client Configuration steps and everything seems to be OK. Are there similar steps for configuring the server? I'm at a loss at the moment. Any suggestions are appreciated. Alan |
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| Author: | jpa [ Thu Apr 14, 2016 6:18 am ] |
| Post subject: | Re: Remote audit not returning updated software |
Anything obvious if you select the Debug check box on the "Discover a Windows computer" page? |
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| Author: | AlanHoiland [ Thu Apr 14, 2016 6:25 am ] |
| Post subject: | Re: Remote audit not returning updated software |
Hmmmm...I'm getting a bunch of php errors like this: DEBUG --------------- LOG - WMIC supplied credentials for 192.168.1.81 succeeded LOG - WMIC command 'csproduct get uuid' on 192.168.1.81 succeeded DEBUG - Command Executed: %comspec% /c start /b wmic /Node:"192.168.1.81" /user:WRK-0011\Administrator /password:"[REMOVED]" csproduct get uuid DEBUG - Return Value: 0 DEBUG - Command Output: Array ( ) DEBUG --------------- A PHP Error was encountered Severity: Notice Message: Undefined offset: 1 Filename: controllers/discovery.php Line Number: 1323 |
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| Author: | Mark [ Thu Apr 14, 2016 8:40 am ] |
| Post subject: | Re: Remote audit not returning updated software |
First suggestion is always to make sure you're running the newest code. As at time of posting 1.12.4 is out. Please update to this if possible. |
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| Author: | AlanHoiland [ Fri Apr 15, 2016 3:16 am ] |
| Post subject: | Re: Remote audit not returning updated software |
Hi Mark, I've updated to the latest and greatest with the same result. Are the PHP errors in the debug log significant? Any other suggestions? Thanks! Alan |
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| Author: | jpa [ Fri Apr 15, 2016 3:39 am ] |
| Post subject: | Re: Remote audit not returning updated software |
Could you post the debug output again from the latest version? Then I can check the error line number to take a guess at the problem or ask for further info. |
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| Author: | AlanHoiland [ Fri Apr 15, 2016 4:05 am ] |
| Post subject: | Re: Remote audit not returning updated software |
Hi Mark, I have solved this - long story short: it was a firewall rule on the client. One of the firewall rules you recommend in your client setup guide doesn't work in Win7: netsh advfirewall firewall set rule group="remote administration" new enable=yes Needs to be: netsh firewall set service type=remoteadmin mode=enable Things seem to be working great so far. Thanks again! Alan |
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| Author: | Mark [ Mon Apr 18, 2016 11:06 am ] |
| Post subject: | Re: Remote audit not returning updated software |
Thanks Alan, I have updated the documentation. |
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