|Call logging system
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|Author:||MarkD [ Tue Jan 10, 2012 2:37 am ]|
|Post subject:||Call logging system|
It looks like this year we'll finally have to put in place a call logging/knowledge base system. Just wondering what others are using as I've not had to use/build one in a long time.
Has anyone managed to integrate one into OA? If so I'd love to hear more as this would be my preferred path.
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