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Unable to start the Web-Schedule service [SOLVED]
https://www.open-audit.org/phpBB3/viewtopic.php?f=10&t=4288
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Author:  jinvman [ Tue Feb 15, 2011 5:03 am ]
Post subject:  Unable to start the Web-Schedule service [SOLVED]

I have just installed Open-Audit on a new ubuntu server. I am unable to start the Web-Schedule service from the web-gui. The exact error message is a pop up in the lower right of the browser that says:
Quote:
Unable to start the Web-Schedule service

Nothing is displayed in any of the logs. Also I am unable to run the test scan I have setup, when I try to manually start it it says:
Quote:
Failed to run: Test Scan (127)


Aside from actually being able to scan installing open-audit on this linux machine resolved many of my previous issues.

Author:  jinvman [ Wed Feb 16, 2011 2:14 am ]
Post subject:  Re: Unable to start the Web-Schedule service

There are no errors generated on the server that I can find when this process fails. I opened the page tried to start the web-schedule service and on the linux server I ran a:
Quote:
find / -mmin -5

and no log files anywhere were modified with any errors. The files in the directory for the site are all owned by www-data:www-data. I have no idea how else to troubleshoot this.

Author:  jpa [ Wed Feb 16, 2011 3:31 am ]
Post subject:  Re: Unable to start the Web-Schedule service

I didn't write nor do I use the web-schedule stuff so keep that in mind. I also only use Windows so...

I think the system is trying to run the following command using the Apache service credentials. Maybe there is a problem with this. Can you run this with the same credentials as Apache is using and see what it does?

Code:
audit.pl (or audit) --url-path <your openaudit url path here> --cron-start --daemon

Author:  jinvman [ Wed Feb 16, 2011 3:36 am ]
Post subject:  Re: Unable to start the Web-Schedule service

I just found some resources stating that Web-Schedule will not run under 64 bit OS. That was from here:
http://chadsikorra.com/scripting/openaudit-web-schedule

I am building out a 32 bit machine to see if that fixes the issue.

Author:  jpa [ Wed Feb 16, 2011 3:39 am ]
Post subject:  Re: Unable to start the Web-Schedule service

Great. At least you found information from the guy that wrote the code.

Author:  jinvman [ Thu Feb 17, 2011 5:07 am ]
Post subject:  Re: Unable to start the Web-Schedule service [SOLVED]

This was related to being run on a 64-bit ubuntu server. Open-audit will only run on a 32 bit server.

Author:  jpa [ Thu Feb 17, 2011 8:51 am ]
Post subject:  Re: Unable to start the Web-Schedule service [SOLVED]

jinvman wrote:
This was related to being run on a 64-bit ubuntu server. Open-audit will only run on a 32 bit server.

It's great that you solved you problem but I wouldn't go that far. I would say the Web-Scheduling stuff doesn't work on 64-bit server or locked down Apache. I think it would work just fine to run the web portion of OpenAudit on a 64bit server and run the audit via cron or manually to populate the database. This would be the old-school method before the Web-Schedule stuff was written.

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