Open-AudIT

I have a couple machines that don't list any physical memory (RAM). I was looking at the machine with WMI Explorer and I see the information is there. What sort of information would the vb wizards need to know fix this? I gave it a try but had no luck.

Here's the information from the machine.

Win32_PhysicalMemory

BankLabel = RAS 0 & 1
Capacity = 536870912
CreationClassName = Win32_PhysicalMemory
Description = Physical Memory
DeviceLocator = DIMM1
FormFactor = 8
MemoryType = 17
Name = Physical Memory
Tag = Physical Memory 0
TypeDetail = 4

Are they all the same brand of computer?

Look like they are all HP. Some are difference models. Some don't list any Physical Ram, only the windows reported ram, and some list the physical and windows reported under the Hardware>Memory report.

How many sticks of memory do these computers report (in WMI)? I know that compaq (and so that may include hp now) computers contain 512 KB of some kind of memory, other than that normal memory. So, open audit sometimes wouldn't report this correctly, as the extra memory slot messed it up. I know I'm not explaining this well, but check if there is mention of other memory. That will probably be the case.

I been digging through the script and have a question.

Does anyone know what the [color=green]WHERE Use = '3'[/color] part of this statement does?

[code]Set colItems = objWMIService.ExecQuery("Select MemoryDevices FROM Win32_PhysicalMemoryArray WHERE Use = '3'",,48)[/code]

If I remove it, the script detects the RAM in the HP/Compaq I am testing. Where it's there it does not.

What use number is your system?

[url=http://msdn.microsoft.com/library/default.asp?url=/library/en-us/wmisdk/wmi/win32_physicalmemoryarray.asp]Win32_PhysicalMemoryArray[/url]
[quote]Use
Data type: uint16
Access type: Read-only

How memory is used in the computer system.
Value Meaning
0
0x0 Reserved
1
0x1 Other
2
0x2 Unknown
3
0x3 System memory
4
0x4 Video memory
5
0x5 Flash memory
6
0x6 Non-volatile RAM
7
0x7 Cache memory

It's blank. Nothing there.

Looks like this goes back to this fix for Compaq/HP.

http: //www.open-audit.org/phpbb2/viewtopic.php?t=1303

In WMI Object browser it is blank!?!

Yep. It's blank. So far it looks like adding a [code]OR Use = NULL[/code] might work. But I can't seem to get my audits to submit to verify this. In a test script, it looks like it will work.

I added this in and so far so good. RAM is showing up for all the machines I've tested (except for a couple old Compaq servers that don't list their memory in WMI).