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| [FIXED] installed software report ERR_CONNECTION_RESET error https://www.open-audit.org/phpBB3/viewtopic.php?f=20&t=6431 |
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| Author: | shanimal [ Fri Apr 10, 2015 5:20 am ] | |||
| Post subject: | [FIXED] installed software report ERR_CONNECTION_RESET error | |||
Hi- Not sure when this started but recently I was asked to run some reports on installed software. Unable to generate this report with Community and Enterprise editions, error is the same and attached. Running version 1.6.2 thanks p.s. I deleted all alerts but no change, issue still exists
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| Author: | Mark [ Fri Apr 10, 2015 9:09 am ] |
| Post subject: | Re: [help] installed software report ERR_CONNECTION_RESET er |
I'd suspect it's timing out. How many computers (Win / Lin / OSX / AIX / etc) in your DB? A linux PC can have literally a couple of thousand of software entries. I am working on enabling paging in dataTables. Hence the front end would request 10 / 100 / 1000 rows at a time and be much more responsive. Currently it simply downloads ALL rows to the browser - which if there are 10's of thousands..... You could look at the php.ini and extend the timeouts. Specifically check out max_execution_time and memory_limit. And naturally you can always throw more hardware at it  Another thing to check is the non-current rows in the database. You can see them on the menu -> Admin -> Database Maintenance page. You can also click the X icon and delete them. |
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| Author: | shanimal [ Fri Apr 10, 2015 11:56 pm ] |
| Post subject: | Re: [help] installed software report ERR_CONNECTION_RESET er |
I think that was it. We have @ 500 systems and 25 of those are RHEL and I added most of these recently which probably caused this. I changed the timeout, bumped up the memory setting, and fixed the timezone in the php.ini and restarted apache, now I have access to installed software list again. You are correct, the list is huge. Thank you |
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