Open-AudIT

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 Post subject: Call logging system
PostPosted: Tue Jan 10, 2012 2:37 am 
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Joined: Fri Mar 07, 2008 10:08 pm
Posts: 37
It looks like this year we'll finally have to put in place a call logging/knowledge base system. Just wondering what others are using as I've not had to use/build one in a long time.

Has anyone managed to integrate one into OA? If so I'd love to hear more as this would be my preferred path.

Mark

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OA environment:
OA Server: Virtual Linux KVM

1539 devices


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